Jonny On It, LLC
XD, Photoshop, Illustrator, Draw.IO
C&C Analysis, Heuristics Analysis, User Interviews and Surveys, Affinity Mapping, Personas, Sketching, Sitemaps, User Flows, A/B Testing, Multivariate Testing, Wireframing, Prototyping
Jonny On It is an ecosystem of apps and a website that was created with the intention of connecting realtors and homeowners with a reliable stream of service people to address their needs during the closing, and post sale maintenance and repair of a home.
The main Jonny On It app allows realtors to refer homeowners to their preferred list of service people, which in turn creates a network of reliable trusted service people from which to choose from when booking a home service.
The main app allows the user to book services ranging from major rennovation jobs to odd jobs. The app is functional, and serves its purpose. However, the company is not achieving as many app downloads as it would like, which the stakeholders attribute to the poor design of the existing website, which is supposed to promote app downloads. The owners of Jonny On It realise the value of UX, and contracted General Assembly to assign a group of UX students to their website redesign. I was one of four UX students assigned to the Jonny On It website redesign, which was our final project in the course.